Knowledge base processing and search analytics.
The Documents tab tracks your knowledge base health and search performance.
Documents Indexed
Total files processed and searchable
Vector Chunks
Number of embedding chunks stored
Search Queries
Total searches performed (by agents and users)
Hit Rate
Percentage of searches that returned relevant results
Processing Throughput
Documents processed per hour
Document growth — cumulative document count over time
Storage usage — S3 storage consumed
Chunk growth — vector chunk count over time
Query volume — searches per day
Hit rate trend — are search results improving?
Top queries — most common search terms
Zero-result queries — searches that found nothing (content gap indicators)
Zero-result queries highlight topics your knowledge base doesn't cover. Upload more documents on those topics to improve agent accuracy.
Last updated 21 days ago
