Cloud Sync

Sync folders from Dropbox and cloud storage into your knowledge base.

Cloud Sync lets you connect external storage services and automatically sync documents into your knowledge base. Files are downloaded, processed, and indexed — and kept in sync as changes occur.

Supported providers

Provider
Status

Dropbox

Available

Google Drive

Coming soon

OneDrive

Coming soon

S3

Available (for custom buckets)

Connecting Dropbox

  1. Go to Knowledge Bases → Documents

  2. Click Dropbox in the cloud provider section

  3. Authenticate with your Dropbox account

  4. Browse and select a folder to sync

  5. Click Sync Folder

Sync status

Once connected, the sync panel shows:

Metric
Description

Total Files

Files in the synced folder

Synced

Successfully downloaded and processed

Pending

Awaiting processing

Chunks

Vector chunks generated from synced files

How sync works

  1. Initial sync — all files in the selected folder are downloaded and processed

  2. Incremental sync — on subsequent runs, only new or modified files are processed

  3. Processing — each file goes through the same pipeline as manual uploads (parse → chunk → embed → index)

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Sync runs can be triggered manually with the Sync Folder button or scheduled to run automatically.

Managing synced files

Synced files appear in the Library alongside manually uploaded documents. They're tagged with their cloud source for easy identification.

To stop syncing:

  1. Go to the cloud provider section

  2. Click Back to Root to navigate folders

  3. Click Disconnect or select a different folder

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